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Cable Assurance Plan July 28, 2006 2 comments

Correct if I’m wrong, but the majority of these services should be included in any cable plan:

The Service Assurance Plan is a service and maintenance plan available to Cox residential customers for a small monthly fee of $3.95. The plan covers wiring and service issues for cable, high speed Internet and telephone service, regardless of whether or not Cox is the telephone service provider. Also included is customer education and diagnosis.

• An economical alternative to Cox’s Standard Repair Service Policy.
• On-sight troubleshooting and repairs by highly-skilled Cox technicians
• Customer education on your Cox cable, telephone and Internet services
• All repair work is guaranteed

1. dude #

   cable companies f’in suck dude! at least you don’t have comcast.

2. fred #

   it SHOULD be included in any cable package… just like Health Insurance SHOULD be provided to every working american… but i am digressing.

   I’ll restate… it should be included just like free boiler/furnace/hvac repair to anyone who pays for that specific service.